Terms of Service

Last updated: September 2, 2026

These Terms of Service ("Terms") govern your use of 990autopilot.com and the filing service it describes (the "Service"), operated by FormRoute LLC, a Wyoming limited liability company ("we," "us"). By purchasing a subscription or using this site, you agree to these Terms.

1. What the Service is — and is not

The Service prepares and submits IRS Form 990-N (e-Postcard) on behalf of your organization, based solely on the information you provide, and delivers the IRS acceptance record to you by email. We are a filing service. We are not a law firm, CPA firm, or tax advisor; we do not provide legal, tax, or accounting advice; and we are not affiliated with the IRS or any government agency. Form 990-N can be filed at no cost directly with the IRS at irs.gov.

2. Eligibility is your responsibility

Form 990-N is available only to organizations that meet IRS eligibility requirements, including the gross-receipts test (normally $50,000 or less, measured under the IRS three-year average rule). You confirm eligibility at checkout and again in each annual review. We rely on your confirmation and do not independently verify it. If your organization is not eligible, a filing may be rejected or ineffective, and you remain responsible for the correct filing obligation.

3. Accuracy of information

Filings are prepared from the information you enter. You are responsible for its accuracy and completeness, and you represent that you are authorized to act for the organization. If you notify us of an error before a filing is transmitted, we will correct it. After transmission we will assist where the IRS process allows, but some submissions cannot be recalled.

4. Subscription, renewal, and cancellation

The Service is an annual subscription of $29.00 per year, charged at signup and on each anniversary through our payment processor (Stripe). We do not see or store your card number.
At least 45 days before each annual filing and renewal, we email you to confirm nothing has changed. You may update information, pause, or cancel from that email or by writing to support. No annual filing is submitted without this advance notice.
You may cancel at any time with one click from any email we send, or by emailing support. After cancellation we do not file or charge again. Fees already charged for a completed filing are non-refundable; if you cancel before your year's filing has been transmitted, contact support and we will refund that year's fee.
If your organization grows past 990-N eligibility, tell us (our annual email asks). We pause your subscription without charge for that year, as Form 990-EZ and Form 990 are outside the Service.

5. Filing timing

We aim to transmit your first filing promptly after checkout and each renewal filing ahead of your deadline, and to email your IRS acceptance record when the IRS confirms acceptance. Transmission depends on IRS system availability and processing; we are not responsible for IRS outages, processing delays, or rejections attributable to the information provided. Filings are transmitted through an IRS-authorized e-file provider.

6. Limitation of liability

To the maximum extent permitted by law, our total liability arising from the Service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including loss of tax-exempt status arising from ineligibility, inaccurate information you provided, or events outside our reasonable control. Nothing in these Terms limits liability that cannot be limited by law.

7. Communications

Service notices — reminders, annual confirmations, acceptance records, and renewal notices — are sent to the email address you provide. Keeping that address current is your responsibility, and these notices are part of the Service and cannot be opted out of while your subscription is active.

8. Changes to these Terms

We may update these Terms from time to time. Material changes will be noted on this page with a new "Last updated" date, and continued use of the Service after a change constitutes acceptance. Changes do not reduce the notice or cancellation rights described in Section 4 for your current subscription year.

9. Governing law and contact

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Questions and notices: support@990autopilot.com.